Talkify answers your business phone 24/7 in a real Kiwi voice. It greets callers by your script, answers their questions, books appointments straight into your calendar, takes proper messages, and texts the urgent ones to your mobile in seconds. No voicemail. No hold music. No missed calls.
Talkify is not a message-taking service. It finishes the job on the call: answers the question, books the appointment, captures the lead, and logs the lot. You get a clean SMS and email summary the moment the call ends.
Weekends, public holidays, 3am. Your AI receptionist picks up before the second ring, every time, and answers every caller at once. An engaged tone is physically impossible.
Real NZ and Australian voices, te reo Māori greetings, and correct pronunciation of Whangārei, Ōtautahi and the rest. Callers hear the receptionist they expect, not an American accent doing its best.
Live availability from Google Calendar, Microsoft Outlook, Calendly, Zenoti, GymMaster and MechanicDesk, with the caller written into HubSpot or GoHighLevel. Booked, confirmed and texted before the caller hangs up.
Emergencies and VIPs get warm-transferred or texted to your mobile with the caller's number and the gist. You set the rules.
Who called, what they wanted, what the agent did, and a link to the full transcript and recording. Searchable forever in your dashboard and mobile app.
Your services, hours, pricing, FAQs and escalation rules go into the dashboard once. The agent learns it all, and any change you make goes live in seconds. No IT project, no new hardware, no number porting.
The phone has to be answered. Here is what each way of doing it actually costs a New Zealand business, before you count a single missed call.
| Option | Typical cost | Hours covered | Calls at once | Worth knowing |
|---|---|---|---|---|
| Hiring a receptionist | $55,000 to $65,000/yr + KiwiSaver, ACC and leave | ~40 hrs/week | One | Brilliant with people in the room, but the phone still goes unanswered at lunch, after 5pm, on weekends and when they are already on a call. |
| Human answering service | $200 to $500/mo at real call volumes | Mostly business hours; 24/7 costs extra | Depends on staffing | Low headline prices plus per-call or per-minute charges, so a busy week costs you more. Most take a message for you to chase rather than booking the job. |
| Talkify AI receptionistThat's us | $129/mo founding rate, 100 min included | 24/7, including public holidays | Unlimited | Flat monthly price with overage from 10c/min. Books the job on the call, texts you the summary, and never calls in sick. $0 setup, no lock-in. |
Salary range from published NZ receptionist salary data, 2026. Answering service range reflects typical NZ retainer plus per-call pricing at 60 to 80 calls a month. Run your own numbers with the missed call calculator, or see the full NZ provider comparison.
Talkify ships pre-tuned receptionist recipes for the industries that live and die by the phone. Each one knows the vocabulary, the urgency rules and the booking tools of the trade.
Answers while you are on the tools, knows a burst pipe from a quote request, and books jobs straight into your calendar. Plumbers, electricians, builders and HVAC.
Treatment-menu aware, books into Zenoti or your own calendar, recovers no-shows and fills cancellations. Your front desk stays with the client in the chair.
Polished, confidentiality-first reception for law, accounting and consulting. Matter-aware triage, NZ data residency and encrypted transcripts. Real estate and retail too.
One agent covers the whole country, and we have written up how it earns its keep in the places most of our customers call home. Built in Christchurch, answering everywhere.
From Albany to Papakura, Henderson to Howick.
From Lambton Quay to Lower Hutt, Porirua to the Kāpiti Coast.
From Riccarton to Rolleston, Hornby to New Brighton, and across the Plains.
From Te Rapa to Rototuna, Cambridge to Ngāruawāhia, and the wider Waikato.
From Mount Maunganui to Pāpāmoa, Bethlehem to Te Puke.
From North Dunedin to Mosgiel, St Clair to Port Chalmers.
Slide for the number of agents you would run, pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.
Broadcast fits most growing NZ businesses. One agent covers one number and three callers at once.
Includes 100 minutes a month, then 10c a minute (20c after your first 3 months). The first 20 texts a month are free, then 10c each.
Adding a second agent? Every agent after the first is 20% off, so $103.20 a month each.
Start with this plan →Answering the phone is the first job, not the only one. The same agent that greets your callers can also ring your customer list, run a survey, chase an overdue invoice and answer your website chat. Here is what each provider publishes.
| Talkify | Easy AI Agents | reception.ai | KiwiAgent | Waboom | |
|---|---|---|---|---|---|
| Answers inbound calls | ✓ | ✓ | ✓ | ✓ | ✓ |
| Outbound calling campaigns | ✓ Win-backs, reminders, follow-ups | – | – | – | ✓ |
| Phone surveys with reporting | ✓ Question sets, live results | – | – | – | – |
| Chases overdue invoices | ✓ Driven from your own Xero | – | – | – | – |
| Website chat on the same brain | ✓ $49/mo, voice + text | – | • Separate web chat minutes | – | – |
| Multi-line call centre | ✓ 5, 10 or 15 lines | • Up to 10 at once | • 1 call at once on entry plan | ✓ Unlimited concurrent | ✓ Unlimited |
| Personal assistant for one mobile | ✓ Shortwave, from $89/mo | – | – | – | – |
| iOS and Android apps | ✓ Both, every plan | – | – | – | – |
A dash means the provider does not publish that service on their own website, not that they refuse to do it. Taken from each provider's public pages in August 2026. Waboom, CallKyzen, Automate AI and EnvokeAI all publish outbound calling; AI for Trades states it is inbound only. Spotted something out of date? Email [email protected] and we will correct it.
Nine of the questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1183, it'll either answer or queue a callback from a human.
We have written the honest versions of the questions buyers actually ask, including the comparisons that do not always land in our favour.
Human answering services compared with an AI receptionist on cost, hours and what actually happens to the caller.
How an AI answering service works, and why finishing the job on the call beats taking a message.
Every NZ AI receptionist on published pricing: what 200 minutes really costs, side by side.
The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.