A message service hands you a name to chase. Talkify's AI answering service answers from 0.4 seconds in a real NZ voice, answers the caller's question, books the job into your live calendar, and texts you the summary. Done on the call, not added to your callback list.
The old answering service model stops at "I'll pass that on". Every call Talkify takes ends in one of four clean outcomes, and you can read every one of them in your dashboard.
The agent reads live availability from Google Calendar, Microsoft Outlook, Calendly, Zenoti, GymMaster and MechanicDesk and locks the slot in while the caller is on the line. Confirmation texted both ways.
Emergencies and VIPs are warm-transferred to your mobile or texted instantly with the caller's number and the gist. You define the rules, the agent applies them at 2am exactly as written.
Opening hours, prices, availability, directions, stock questions: the agent answers from your knowledge base and the caller hangs up satisfied. Roughly half of business calls end here, with nobody interrupted.
When a message is the right outcome, it is a complete one: name, number, reason, urgency, sentiment and a suggested next step, texted and emailed to you with the full transcript attached. Not "John rang".
Traditional answering services charge a small retainer and then bill every call or minute. That model has a built-in problem: it taxes your growth.
You pay the retainer for not much. The service is cheap exactly when you least need it.
Your ad campaign works, calls double, and so does the bill. The service costs most exactly when your margins are being made.
Talkify includes 100 minutes with overage from 10c a minute. A spike in enquiries is pure upside, which is how it should be. See full pricing.
Slide for the number of agents you would run, pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.
Broadcast fits most growing NZ businesses. One agent covers one number and three callers at once.
Includes 100 minutes a month, then 10c a minute (20c after your first 3 months). The first 20 texts a month are free, then 10c each.
Adding a second agent? Every agent after the first is 20% off, so $103.20 a month each.
Start with this plan →An answering service takes the calls that come in. It does nothing about the calls your business needs to make: the reminders, the win-backs, the follow-ups, the invoices going quietly overdue. Here is what each provider publishes.
| Talkify | Easy AI Agents | reception.ai | KiwiAgent | Waboom | |
|---|---|---|---|---|---|
| Answers inbound calls | ✓ | ✓ | ✓ | ✓ | ✓ |
| Outbound calling campaigns | ✓ Win-backs, reminders, follow-ups | – | – | – | ✓ |
| Phone surveys with reporting | ✓ Question sets, live results | – | – | – | – |
| Chases overdue invoices | ✓ Driven from your own Xero | – | – | – | – |
| Website chat on the same brain | ✓ $49/mo, voice + text | – | • Separate web chat minutes | – | – |
| Multi-line call centre | ✓ 5, 10 or 15 lines | • Up to 10 at once | • 1 call at once on entry plan | ✓ Unlimited concurrent | ✓ Unlimited |
| Personal assistant for one mobile | ✓ Shortwave, from $89/mo | – | – | – | – |
| iOS and Android apps | ✓ Both, every plan | – | – | – | – |
A dash means the provider does not publish that service on their own website, not that they refuse to do it. Taken from each provider's public pages in August 2026. Waboom, CallKyzen, Automate AI and EnvokeAI all publish outbound calling; AI for Trades states it is inbound only. Spotted something out of date? Email [email protected] and we will correct it.
Nine of the questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1183, it'll either answer or queue a callback from a human.
The full front-desk picture: greeting, booking, transfers and message-taking, 24/7.
What happens to the calls that come in after five, and what they are worth.
The honest comparison with traditional virtual receptionist services, both ways.
The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.