Talkify is a voice operating system sitting between your callers and your business. It answers in an Australian voice on an Australian number, qualifies leads, books into your calendar, and hands over to a person when it should. Calls are handled in Australian and New Zealand data centres, and nowhere else. It works while you don't.
From the six o'clock class to the two in the morning burst pipe: what Talkify does with every call, in just over a minute.
Most AI answering services sold in Australia are American platforms with a local logo. Talkify was built across the Tasman for the same kind of business you run, and treats an Australian caller as a local, not a time zone.
Every incoming agent comes with its own local Australian number in the region you ask for, so a Sydney caller rings 02 and a Brisbane caller rings 07. Forward your existing line to it when you can't answer, or all the time. No porting, no hardware, reversible any day.
Local DDI · every state and territoryA full range of male and female Australian voices, not an American accent doing its best. Callers relax when the voice sounds like them, and relaxed callers book. Thirty-two languages behind it, switching when a caller does.
EN-AU · 32 languages · your toneCalls are handled in Australian and New Zealand data centres, and nowhere else. Recordings, transcripts and customer details are stored in Australian and New Zealand data centres, encrypted at rest, and never used to train anything. Ask us for the detail; we will send it.
AU + NZ data centres · AES-256Each Talkify agent ships with its own persona, knowledge base, calendar bindings and escalation rules. Run one, or run the set: they share a dashboard, and every call lands in the same place.
Answers the business line
Greets, qualifies, books the job and escalates what cannot wait, exactly how you would train a good receptionist. Then does it at 3am on a public holiday.
We are, eight till two. I can get someone out to you at nine, what is the address?
Screens your own mobile
Stands between you and the ninety calls a week that are not worth your time. Screens by your rules, remembers everyone who has ever rung, and texts you the two that need you.
She is on site till three, Marcus. I will get her to call you straight after.
Keeps the diary
Reads your live availability before it speaks, so every time it offers is a time that exists. Books, moves and cancels without ever double-booking you.
No trouble. Same time on the fourteenth? I will text you the new booking.
Answers on the account
Connected to your Xero, it knows the caller from your contacts and can say what is outstanding and how much has gone overdue. It will not discuss an account with a number it does not recognise.
You are sitting at $1,240, and $380 of that went overdue on Tuesday.
Works the enquiry
Every enquiry gets the same pitch, the same questions and the same follow-through, whether it lands at 9am or 9pm. Scores the lead while the conversation is still happening.
Yes, it suits a busy salon well. How many calls a week are you missing at the moment?
No hardware, no port-out, no IT project. Forward your existing line, the agent goes live fully briefed, fully on-brand, in your time zone.
Most AI answering services sold in Australia are American platforms with a local logo. Talkify handles Australian calls in Australia, keeps them in Australian and New Zealand data centres, and answers in voices your callers actually recognise. That changes how every call sounds, and where every recording lives.
Our own agent answers this line, around the clock. No form, no sales call, no card. Listen for the accent, interrupt it, ask it something awkward.
Flat AUD pricing, published on the site. No setup fee. No lock-in. Built in New Zealand and operated by Talkify Limited, serving Australia and New Zealand.
We run our own local SIP carrier network, so your calls connect close to home. Less lag, no talking over each other, and the clear, close sound of a local call.
A full range of Kiwi and Aussie voices, not an American accent doing its best. Callers relax when the voice sounds like them, and relaxed callers book.
Regional phone numbers across New Zealand and Australia, so a Sydney caller rings 02 and a Brisbane caller rings 07. Local numbers get answered; unknown ones get screened.
For data sovereignty, everything is stored in New Zealand and Australian data centres: recordings, transcripts and customer details held close to home under local privacy law.
Full outbound service, not just answering. Your agents confirm bookings, chase missing details and run marketing call campaigns, with every conversation transcribed.
Load a contact list and the agent rings through it, asks your questions, and hands back transcripts with the answers extracted and analysed. Offers, follow-ups or a straight survey, at a scale no clipboard reaches.
One agent or a whole fleet answering unlimited simultaneous calls. Overflow, after-hours or the entire front line, with warm transfer to a human whenever it matters.
Calendars, CRMs like HubSpot and GoHighLevel, gym platforms, WhatsApp and SMS, plus Zapier and a full REST API when you want to wire up something custom.
No DIY prompt wrangling. We build your agent around your business, brief it on your services and pricing, tune it with you, and keep tuning after you're live.
Native apps for iPhone and Android push you each call summary the moment it ends: who rang, what they wanted, what the agent did about it.
Full transcripts, sentiment, outcomes and intent on every call, rolled into dashboards that show what your callers actually want, not just how many rang.
Twenty-two recipes. Each one already knows the vocabulary, the escalation rules and the calendar plumbing for the job, so the only thing left is the edges.
Roofers, painters, gib-stoppers and drainlayers. One agent carrying every keyword your crew runs on.
See the recipe →Budget, consent status and timeline all asked for while you are still up on the frame.
See the recipe →Fault triage on the call: power out, RCD tripping, burning smell. Jobs land in your calendar and your CRM.
See the recipe →Every call in a cold snap answered at once. Installs quoted, assessments booked, nobody ringing out.
See the recipe →Quotes given on the call, rounds filled, storm work escalated, all from the seat of the mower.
See the recipe →WOFs and services booked hands free. Breakdowns arrive as a text while you are still under a car.
See the recipe →Wasp nests and rodents in a commercial kitchen reach you by text. Everything else is quoted and booked while you are under the house.
See the recipe →Burst pipes and gas leaks read as emergencies and reach you by text inside a minute.
See the recipe →Live walk-in wait times, bookings taken mid-fade, and no-shows chased before they cost you a chair.
See the recipe →Treatment-menu aware, and books into Zenoti or your own calendar long after you have locked up.
See the recipe →Reads your GymMaster timetable for live class seats, and turns joining enquiries into booked trials.
See the recipe →Answers mid-session, qualifies on goals and budget, books the consult before they ring anyone else.
See the recipe →Deadline questions and invoice answers straight from Xero, so tax season stops eating the chargeable hour.
See the recipe →Confidentiality-first triage for law and consulting. Nothing sensitive read out to an unverified caller.
See the recipe →Put the number on the sign. Buyers driving past at nine at night book their own viewing.
See the recipe →Stock checks, returns and shipping questions handled without pulling anyone off the floor.
See the recipe →The office coffee run taken with the right milk on every cup, while nobody behind the machine looks up.
See the recipe →Twelve dishes, every question about what is in them, and the allergy in red where nobody can miss it.
See the recipe →Every call answered through the teatime rush, and the chicken salt written on the chips rather than lost.
See the recipe →Rooms quoted and sold at 11pm, late check-in explained, anything urgent rung through to the duty phone.
See the recipe →Ninety minutes of calls at once, with the half-and-half written on the pizza it belongs to.
See the recipe →The Saturday table booked at eleven on a Wednesday night, when your phone would otherwise ring out.
See the recipe →Reviews from our Google profile, in full. The only change is our own name in place of the owner's, and surnames shortened.
"Thanks Talkify, love the AI Assistant phone service since we have implemented it at SUB10 to take the pressure off our reception staff and after hours phone handling. Its ability to answer most members and prospects questions has been a real game changer and most don't even know its AI, even though the voice states it is! Thank you!"
"Awesome! I'm so busy with my little tech support business I've been waiting so long for something like this to at least answer my calls when I'm onsite or with a customer, which is all day as per bookings etc, now instead of a missed call they can at least talk to someone and pass on their info plus how urgent it is, then I can filter through asap after my jobs are done and get back to people already knowing the problem, contact details, address and urgency level already. My customers love it! So far most of them do not know if she's real or not, it's amazing."
"Talkify Delivers! Highly Recommended. As a busy motorhome and caravan dealership, missing customer calls simply isn't an option. For years, we used traditional answering services, but the costs kept increasing while the service remained much the same. We knew there had to be a better way. Before Talkify, we tried another AI phone agent provider, but when Talkify came looking for a caravan for the family and reached out, we decided to give them a chance. We're glad we did. After several months of using Talkify AI Phone Agents, we can honestly say the system has exceeded our expectations. The AI handles customer enquiries professionally, captures leads effectively, and ensures our customers always have someone available to speak with. It has helped streamline our operations while reducing costs at the same time. What really impressed us, however, wasn't just the technology. In a world where many companies disappear after making the sale, Talkify is the complete opposite. Whether it's during business hours, after hours, or on weekends, they're always available to help. If we leave a message, we usually hear back within 8 minutes. That kind of service is almost unheard of these days. More importantly, they genuinely care about helping businesses succeed, constantly coming up with ideas, improvements, and solutions that go beyond the AI receptionist itself. Rather than simply selling software, they become part of your team and work with you to improve your customer experience and business processes. Talkify has become an important part of our operation today, and the support we receive is second to none. If you're considering a receptionist or phone answering solution, seriously stop looking."
"Amazing agent. Very good with natural conversation and accurate. Dictates the information back to make sure it gets everything correct."
"Highly Recommended, Outstanding AI Phone Agent Service. For more than 19 years, we relied on traditional answering services to manage our customer calls. However, with rising operating costs and continual price increases from traditional providers, we knew it was time to look for a smarter and more cost-effective solution. Before Talkify, we worked with another AI phone agent company. When Talkify approached us, we decided to give this local company an opportunity. Looking back, it has been one of the best business decisions we've made. We have now been using Talkify AI Phone Agents for around two months, and the results have been outstanding. Their technology, reliability, and overall performance have exceeded our expectations. The AI handles our calls professionally and consistently, helping us improve customer service while significantly reducing our monthly costs. However, great technology is only part of the equation. What truly sets Talkify apart is the exceptional support. No matter what time we contact them, they are always willing to help. If they miss a call, they typically get back to us within 10 to 15 minutes. That level of responsiveness and commitment is extremely rare these days. More importantly, they don't just provide support for the existing system. They are constantly looking for ways to improve our business operations and often come up with new ideas and solutions that add real value. It feels like having a technology partner rather than just another service provider."
"Great system! Highly recommend"
The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.
One agent per trade, each knowing the suburbs Australian callers actually name, the local area code and what counts as an emergency in that line of work.
The questions Australian businesses ask us most. If yours isn't here, ring our live demo agent on +64 3 242 1262, it'll either answer or queue a callback from a human.